Drive line retailers setting planograms8/17/2023 “So, one thing to keep in mind is to be flexible about all of these.” “One of the troubles with the cannabis industry is there are a lot of variables and a lot of things that can happen, things that can throw your plans and your timelines off course,” she said. Thomas pointed out that each state’s cannabis regulations will outline a process for launching a dispensary that will likely take several months or up to a year to complete. Here are some of their key do’s and don’ts to design a dispensary for optimal customer experience, from the license application and conditional license approvals to the actual buildout and launch of retail operations. A dispensary’s design is often a cannabis company’s first impression on the public-and therefore should be impressive.Ī well-thought-out design not only attracts patients and customers to the store, but it can also evoke emotions, engage and direct shoppers through product offerings, facilitate expedited customer service, and even increase sales.Īt Cannabis Conference 2022, Sumer Thomas, director of regulatory operations at Canna Advisors, moderated a panel with Wendy Bronfein, chief brand officer and director of public policy at Curio Wellness Amanda Ruge, co-founder of Flowspace Design and Virginia Maggiore, principal of Retail Design Collaborative (RDC), where the speakers shared insights and strategies for retail buildout.
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